Legal

Privacy & cookie policy

EM Launchpad values your privacy. This policy explains what personal data we collect, why, and what rights you have. Last updated: 5 July 2026.

1. Who are we?

The data controller is EM Launchpad, Brugstraat 2A, 3870 Vechmaal (Heers), Belgium ยท VAT BE1024.977,818. For privacy questions: ebert@emlaunchpad.com.

2. What data do we collect?

When you fill in a contact form, we process the data you provide (such as name, email, phone number and your message). Technical data (such as IP address and browser type) is also processed automatically by our hosting and security.

3. Purposes and legal basis

We use your data to answer your request, to arrange a quote or a call, and to deliver our services. The legal basis is the performance of your request/contract and our legitimate interest in following up on leads. For non-essential cookies, we ask for your consent.

4. Sharing with third parties

We never sell your data. To deliver our services we use processors, including GoHighLevel / LeadConnector (forms & CRM), Cloudflare (hosting & security) and Google Fonts. Some may process data outside the EU, with appropriate safeguards.

5. Retention period

We keep your data no longer than necessary for the purposes above, or as long as legally required. After that it is deleted or anonymised.

6. Your rights

You have the right to access, rectify, erase, restrict, object to and port your data, and to withdraw consent. Send your request to ebert@emlaunchpad.com.

7. Cookies

Our site uses functional cookies to work properly, as well as cookies placed by embedded forms. Through the cookie notice, you choose whether to accept non-essential cookies. You can also manage or delete cookies in your browser settings.

8. Filing a complaint

Not happy with how we handle your data? You can file a complaint with the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be).

9. Changes

We may update this policy. The most recent version is always on this page.